Customer Data Stolen: Boulanger Hit by Cyberattack

On the night of September 6-7, 2024, a major appliance company was hit by a cyberattack, potentially compromising the data of 27 million customers. The fate of these breached data remains uncertain.

Boulanger Hit by Significant Cyberattack

As a seasoned journalist with two decades of experience in news reporting, I am obligated to inform you of a significant recent event.

On the night of September 6 to 7, 2024, Boulanger, a leading appliance retailer, was targeted by a cyberattack. The company confirmed this incident on X (formerly Twitter).

27 Million Customers Potentially Affected

The scale of this attack is massive. According to tech site Frandroid, the cyberattack could have affected 27 million customers. A database containing customer information was reportedly stolen and has been put up for sale by the cybercriminal.

Security Information:

During the night of September 6 to 7, Boulanger fell victim to cybermalveillance affecting a portion of our customer data. The compromised data includes only delivery addresses. No customer bank details are involved…

— Boulanger (@boulanger) September 8, 2024

Sensitive Data Compromised, No Banking Information

However, Boulanger assures its customers that only delivery information was accessed by the hackers. The company told Le Parisien that this data includes “name, first name, address, postal code, city, phone number, and email.” No banking data was involved.

Company Reactions and Assurances

In response to the incident, Boulanger stated that the situation was contained and emphasized that their websites and mobile apps were operating normally, posing no risk for placing orders. However, this statement did not prevent some online users from voicing their anger on social networks. Many criticized Boulanger’s claim that “data protection is and will remain an absolute priority,” calling it an understatement of the situation.